Emotional intelligent Essay Example | Topics and Well Written Essays - 1500 words - 1

Emotional intelligent - Essay Example The last part will highlight proper practices toward enhancing the emotional intelligence of the employees in the company. The article entitled What is Emotional Intelligence? formally defined emotional intelligence or EI as â€Å"Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth† (Mayer 1). Firstly, the ability-based model is hinged on the assumption that emotions serve as a medium of information that is helpful in social environments and in social relationships. Since not all individuals share the same capabilities on the processing of emotional information, this model presents three common types of emotional abilities: (1) emotional perception highlights the person’s ability to recognize and understand his and other people’s emotions through verbal and non-verbal forms of communication; (2) emotional use banks on the capacity to use emotions to undertake other cognitive abilities; and (3) emotional management looks at the ability to self-regulate emotions of oneself and of other (MTD 23). In all of these models, it can be claimed that studying people’s personal and social competencies is crucial in assessing the overall status of their emotional intelligence. These two realms of EI have been used as guide in coming up with an in-depth examination of EI (Dattner 3). In a research document entitled The Emotional Competence Framework, personal competency has been discussed as a combination of: (1) self awareness that stresses on emotional awareness, accurate self-assessment, and self-confidence; (2) self regulation that underscores self control, conscientiousness, adaptability, and innovativeness; and (3)